How long are shipping delivery times?

For pieces that are in-stock, we ship them same day when ordered before 2:00pm CST Monday through Friday.  All pieces ordered after 2 pm CST on Friday through Sunday will be shipped out Monday morning.

If the piece you ordered is out of stock, we will email you with an estimated shipping date. Most out of stock orders ship within 2 weeks or less.

US orders are shipped via the United States Postal Service (USPS). Shipping is free on orders over $75.

We do not currently ship internationally.

 

Do you ship to PO Box, APO, or FPO addresses?

Yes, we do ship to PO Box addresses. Simply enter your PO Box in the shipping line when placing the order.

We do not ship to APO or FPO addresses.

 

Do you ship internationally?

Currently, we only ship within the United States.

 

What is your return/exchange policy?

Standard pieces are eligible for return or exchange within 30 days of delivery.

Items must be unworn and unused and accompanied by their original packaging.

Personalized or custom orders are not eligible for return or exchange.

Sale pieces labeled as "final sale" are not eligible for return or exchange.

Please note, original shipping fees cannot be refunded.

 

How do I initiate a return or exchange?

1. Contact us via our Contact Form. Include your order number and the reason for the return.

2. We will be in touch with a return label.

3. Securely pack item(s) in a small box or padded mailer. If available, please use original packaging.

4. Attach your return label to the package and drop it off within 14 days to your nearest USPS location.

Please note that original shipping fees are non-refundable.

 

Does my piece come with a warranty?

We stand by the quality of our jewelry and are happy to offer a three-month limited warranty from the original purchase date against manufacturing defects on all pieces.

This warranty covers manufacturing defects (manufacturing defects, including faulty clasps, defective components, or chain failures determined to result from a manufacturing issue)

The warranty does not cover regular wear and tear, lost or stolen pieces, or accidental damage caused by improper use or third-party alterations.

Our team may ask for additional information regarding your piece to confirm the validity of your warranty claim. Skōsh reserves the right to deny any claims found to be fraudulent or outside the warranty coverage.

 

Have an issue outside of warranty period?

Please reach out to us.  We value our customers and are always happy to review your situation and see how we can help.